What is Vinologix?
Vinologix is a specialist shipping service for bottles - wine, beer, spirits and other beverages. We have been active since 2006 and offer packaging, shipping and logistics tailored specifically to drinks businesses.
Knowledge base
Go here to our knowledge base where you can find all our information in Dutch and English
Quick answers
Where can I find my orders?
In your account is a tab with all your previous orders on the new website.
Who is Vinologix for?
We have multiple options for webshop owners and businesses that sell and ship bottles, such as wine makers. It's a one-stop shop: whether you only want to order the packaging or also ship your parcels with us, you can manage everything from one place. We have contracts with transporters in NL, Belgium, France, Spain and Italy.
What packaging do you offer?
Vinologix sells their own protective boxes designed specifically for bottles. These are required to qualify for the included insurance.
How do I get started?
Register for free at our site. No costs, no obligations.
Is there customer support?
Yes, we have a hands-on customer service team and actively monitor shipments, alerting you if problems arise.
Returns
Because our products are packaging materials, we do not accept returns. Opened or used packaging cannot be resold.
If your order arrived damaged or incomplete, please contact us at support@vinologix.com within 5 business days of delivery. We will find a suitable solution.